Privacy Policy

1. Introduction

PixelSphereEcho ("we," "us," or "our") is dedicated to safeguarding your privacy. This document outlines our approach to privacy and demonstrates how we collect, utilize, share, and protect your information when you explore our website pixelsphereecho.sbs or engage with our yacht charter offerings.

Your usage of our services implies agreement to the data handling practices detailed in this policy. This policy adheres to privacy regulations including the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

Your personal information is gathered when you willingly provide it to us by engaging in activities such as:

• Reserving a yacht charter
• Reaching out through our website or by phone
• Signing up for our newsletter
• Completing forms on our platform
• Taking part in surveys or contests

The information collected may encompass:

• Your name and contact details (email, telephone number, physical address)
• Billing details (safely processed via third-party entities)
• Your preferences and specifications for yacht charters
• Contacts for emergencies
• Health-related specifics and food preferences (only if provided)

2.2 Information Collected Automatically

Automatically, we collect certain data concerning your device and your activity such as:

• IP address and geolocation data
• Type and version of your browser
• Web pages you visit and duration of your visit
• Referral sources that directed you to our site
• Specifications of your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Our website utilizes cookies and similar technologies to improve your browsing experience. These mechanisms enable us to:

• Store your preferences
• Analyze web traffic and performance
• Deliver tailored content
• Refine our offerings

You have the ability to manage your cookie preferences through your web browser or our cookie consent feature.

3. How We Use Your Information

The information we amass serves several purposes, such as:

• Service Provision: To facilitate yacht charter services, confirm bookings, and maintain communication regarding your reservations
• Client Support: To address your concerns and provide support when needed
• Billing and Payments: To manage financial transactions and invoices
• Protection and Vigilance: To guarantee operational safety and prevent deceptive activities
• Promotion: To forward marketing material and updates, should you agree
• Site Enhancement: To inspect usage trends and improve the functionality of our website
• Legal Adherence: To comply with legal and regulatory demands

4. Information Sharing and Disclosure

We assure you that we do not sell, barter, or lease your personal information to outside parties. However, your data may be disclosed under the following conditions:

4.1 Service Partners

Certain information may be shared with reliable third-party services that aid us with various tasks including payment processing, site hosting and infrastructure support, email marketing initiatives, as well as performance monitoring and customer service.

4.2 Legal Obligations

Your data might be revealed if mandated by law or in the course of legal procedures, court directives, urgent circumstances, or examinations into possible illicit acts or fraud.

4.3 Corporate Transactions

Should a merger, acquisition, or sale of business assets occur, your data could be part of the assets that are transferred in the process.

5. Data Security

We apply suitable technical and organizational safeguards to protect your personal data against unauthorized access, alteration, revelation, or destruction. These measures include applying encryption, maintaining secure servers, instituting access controls, conducting routine evaluations, and employee training.

Despite these efforts, it should be noted that no method of transferring or storing electronic data is entirely secure. Thus, we are unable to promise absolute protection of your personal information.

6. Data Retention

Your personal data is kept only for as long as is necessary for the purposes for which it was collected or as prescribed by law. Common retention periods include:

• Charter Bookings: 7 years for tax and legal reasons
• Marketing Interactions: until you choose to opt-out or delete your information
• Web Analytics: 26 months
• Customer Support Communications: 3 years following the last engagement

7. Your Rights and Choices

You have rights that include accessing, rectifying, deleting (as per legal limitation), transferring data, opting out of marketing communications, and controlling cookies. To execute these rights, communicate with us using the contact information provided below.

8. Third-Party Services

8.1 Google Analytics

We utilize Google Analytics for insights into how our website is used. Google Analytics opt-out can be achieved with an add-on for your browser.

8.2 Social Media

Our platform includes links to various social media sites, each governed by its own privacy policies.

8.3 Payment Service Providers

All payment activities are conducted securely through third-party entities that adhere to the standards set by PCI DSS.

9. International Data Transfers

Your data may cross borders and be processed in countries other than Germany. We carry out proper precautions in line with applicable data protection laws.

10. Children’s Privacy

Our services are not designed for those under the age of 13, and we do not intentionally collect their information. If you suspect that a minor has provided us with data, please get in touch with us straightaway.

11. Changes to This Privacy Policy

We may periodically update this Privacy Policy to reflect new practices or legal obligations. We will inform you by posting the revised policy, notifying registered users via email, or placing a notice on our website. Your continued engagement with our services after the revision date implies acceptance of the changes.

12. Contact Information

For any queries about this Privacy Policy or our data handling methods, please reach out to us:

13. Adherence to Google Ads User Consent Policy

We adhere to the user consent policies of Google Ads, and you can modify your cookie and tracking preferences at any time by accessing our cookie settings.